We do listen to you. We start with your problems or issues and produce ideas that solve those.
We produce realistic action plans with timetables.
We value every project, from small charities and SMEs, to multinational consultancies.
We charge by the hour rather than by retainer fee.
We can always demonstrate time spent so you know exactly what you are paying for. It also means you can control how much work we are doing for you as we go.
We make our action plans as economical as possible for you whilst maintaining high quality and effective work.
We only recommend actions that we believe will be of genuine benefit to you.
We care about the individuals we work with and want to feel exhilaration with you at the success of our project.
We are your team and communicate with you in ways that work for you, meaning a better relationship and result.
We talk in plain English, not buzz words.
We don’t let you pay for our expertise unnecessarily, for example, if someone in-house can be taught to do the work.
We believe in educating your staff about what we do, so marketing and communications becomes part of your culture.